Muse App Support

Open the Muse app and tap “Scan MuseTag.” Hold your iPhone near the MuseTag until a vibration or animation confirms a successful scan. Make sure NFC is enabled and you're using a compatible iPhone (iPhone 7 or newer).

Ensure you are using a compatible iPhone and holding the MuseTag close to the top-back of the device. Avoid scanning near metal or other electronic devices. If issues persist, contact us at privacy@muse-app.info.

To make changes, simply tap on the playlist you wish to modify. From there, select the “Edit” option to update or remove the playlist from your library.

Go to the “Settings” tab within the Muse app and tap “Connect to Spotify.” You'll be guided through the standard Spotify login flow to grant access securely.

Navigate to the “Settings” tab and tap “Connect to Apple Music.” You’ll be asked to grant permission for Muse to access your Apple Music account and playlists.

Ensure that you have granted Muse permission to access your Apple Music account in your device’s settings. Also, check your network connection. If the problem persists, try logging out and back in from the Settings tab.

Yes! Muse supports writing both Spotify and Apple Music playlists onto NFC tags, allowing your friends to instantly open your playlist in their preferred music app.

Yes. Muse supports both reading from and writing to standard NFC cards. This enables users to personalize MuseTags with playlists or other supported data directly through the app.

MuseTags are available through our official Shopify store. Please visit our website for a direct link to purchase authentic MuseTags.